Terms and conditions

Although Jules Galloway is personally facilitating this School, the legal entity by which she operates is through Irving St Pty Ltd, ABN 55 631 985 594.

COURSES FOR THE GENERAL PUBLIC:

While Jules endeavours to provide the most accurate and helpful information, this website and course cannot take into account individual circumstances and is not intended to be a substitute for health and medical advice from a qualified health professional. You should always seek the advice of a qualified health professional before acting on any of the information provided by any of Jules’ blog posts, resources, courses or podcasts. View Privacy policy here.

THE THRIVING PRACCY COURSES (PRACTITIONERS ONLY):

As a mentor, Jules provides clinical, business and marketing mentoring, personal and professional development services to qualified practitioners, and education services such as webinars, videos, workbooks, eBooks, voice messaging, live group calls and 1:1 calls.
Through the Simplero platform, she provides generalised education to assist practitioners in serving their clients and managing their business. Education may be provided by way of 1:1 mentoring, videos, resources, group chats and group work.
Her mentoring services are designed to pass on the benefit of her knowledge and experience to practitioners, and support them in both their personal and professional development. She endeavours to create a faster track for them to achieve their business and clinical goals. Mentoring services are particularly suited for those who need support to develop their confidence and knowledge. The Thriving Praccy courses provide an opportunity for you to make connections with like-minded practitioners and receive support from your peers in a group environment.
Practitioners are expected to exercise common sense at all times. You must have a working awareness of and commitment to compliance with the regulations in your own location. It is your sole responsibility to understand the rules of the country/countries that you practice in, and that apply specifically to you and your practice.
You are also fully responsible for your own relationship with your clients. You must always exercise your professional judgement and make your own informed decisions about appropriate scope of practice, communication, treatment and care.
Please make sure that you take appropriate care for your own health and well-being, both physical and mental. It is important to remember that coaching/mentoring is not therapy or a substitute for therapy, and to seek the support you need to ensure you are meeting your own needs as well as those of your clients.

Terms and Conditions of Service & Sale for All Courses:

Please read these Terms of Service (collectively with our Privacy Policy, the "Terms of Service") fully and carefully before using www.julesgalloway.com, members.julesgalloway, or naturopath.julesgalloway.com (the “Site”) and the services, features, content or applications offered by Jules Galloway. ("Jules Galloway”, “we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

Acceptance of Terms
1. By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service (including, for clarity, the Privacy Policy) and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.
2. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.
3. These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.
4. ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND JULES GALLOWAY WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Eligibility
1. You represent and warrant that you are at least 18 years of age.
2. If you are under age 18, you may not, under any circumstances or for any reason, access or use the Services.
3. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time.
4. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation.
5. Further, the Services are offered only for your use, and not for the use or benefit of any third party. If you are registering with Jules Galloway or Simplero on behalf of an entity or a third party, you represent and warrant that you have full authority to bind that entity to these Terms of Service.
Registration.
1. In order to use the Services, you must register for an account on the Services (an “Account”). You must provide accurate and complete information and keep your Account information updated.
2. You shall not:
  1. select or use as a username a name of another person with the intent to impersonate that person;
  2. use as a username a name subject to any rights of a person other than you without appropriate authorization; or
  3. use, as a username, a name that is otherwise offensive, vulgar or obscene.
3. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure.
4. You may never use another person’s user account or registration information for the Services without permission.
5. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorised use of your Account.
6. You should never publish, distribute or post login information for your Account.
7. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
Processing of Personal Data
1. Your personal data will be treated in accordance with our Privacy Policy, and that of our data platform, Simplero. Simplero's privacy policy is available at https://simplero.com/privacy-policy.
Payments
1. All payments are processed via Stripe or Paypal.
2. All payments must be received in full prior to access to product or service.
3. All sales are final.
4. All sales are non-transferable.
5. You are 100% liable for all payments, even if paying on a payment plan.
6. Payment plan options are available. Please contact us at admin@julesgalloway.com for details should you need a different plan to make repayments.
7. Failure to pay the due fees prior to the due date will result in restricted access to the program and may result in access being permanently revoked, if payments are in arrears for more than 14 consecutive days.
8. Irving St Pty Ltd reserves the right to refer the matter to a collections agency, if course materials have been delivered and your payments reach over 30 days in arrears.
9. All fees are due, regardless of your participation in the program, attendance in calls, or use of the resources and trainings provided.
10. Stripe and Paypal may retain your payment details and credentials securely for processing payment plans automatically.
11. Prices advertised on the website are in Australian Dollars unless otherwise noted.
12. 10% GST applies to Australian customers and is charged at the checkout.
13. Payments permit one (1) person only to access to the purchased course, event or resource.
14. All third-parties including, but not limited to, business partners, colleagues, assistants and your clients, must purchase their own access.
Refunds
1. Digital Products, Courses and Programs are not eligible for any refund due to the nature of the product.
2. The Thriving Praccy courses are eligible for a cooling off period of 14 days from purchase, where a full refund may be requested, after such time no refunds apply.
Membership, Course Access & Training
1. Upon purchase of a course or membership you will be granted access to the applicable membership site and course purchased.
2. If you cancel or deactivate your account with Jules Galloway or with Simplero.com your access to the courses and membership sites will be deactivated and removed.
3. You will need to re-purchase to reactivate any lost data following a self-deactivation of your account.
4. On all live trainings, the membership sites and in any membership calls or communities, you will conduct yourself in a professional manner at all times.
5. Any bullying, racism, x-rated material, and inappropriate comments or behaviour will be considered a breach of these terms. In such an event, your access to the course and communities will be terminated immediately without refund.
6. Live training may involve recording of the video training where your name, face, voice and comments can be seen by other course members - present and future. If you do not wish to be visible in recordings, please turn off your webcam and rename your Zoom profile for the duration of the call.
7. Comments, images and posts shared into any Membership groups may be accessible by all students of the course - past, present and future - please keep this in mind before sharing. You are welcome to remove any of your posts, videos and images from the group upon conclusion of the training program should you wish to keep your information safe.
8. In addition to these terms, other terms and conditions may apply to any students and mentees joining a Facebook Group or online community hosted by Jules Galloway. Please review the group guidelines prior to entry.
9. You are not permitted to share your course login details or membership site details with another person.
10. You are not permitted to allow another person to watch the course content, read the course material, or access any events. The third party must purchase their own access.
Termination.
1. We may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership use of the Services.
2. If being terminated by you, the participant, termination must be completed by you in writing via email to admin@julesgalloway.com.
3. In the event of termination, any future payments will be cancelled, and all group and course access will be revoked.
4. Any fees paid hereunder are non-refundable.
5. Any past fees due as part of an active subscription or payment plan are due in full prior to termination of your account.
6. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Copyright and IP
1. All designs, resources, media and content presented on any of the websites owned by Jules Galloway are copyright to Jules Galloway. These sites include:
  1. members.julesgalloway.com
  2. julesgalloway.com
  3. naturopath.julesgalloway.com
  4. julesgalloway.simplero.com
2. At no time can any of the images, resources, videos, concepts or content be shared, copied, embedded, resold or used for public display without the express written consent from Jules Galloway.
Confidentiality
1. As a mentor and facilitator, Jules Galloway is committed to the highest level of professional confidentiality. All information (written or verbal) that you share with her, and vice-versa, will be kept confidential unless disclosure is required for staff, external parties or sub-contractors to fulfil services as part of this agreement, or if required by law (such as concern for your or another person’s safety or through a court order or subpoena).
2. Jules agrees to keep details of all sessions, ideas, business strategies, plans, intellectual property, associated information and client information that is shared during both 1:1 and group calls confidential, during and after the period of this agreement.
3. This agreement of confidentiality extends from yourself to other clients/participants/facilitators within the online group setting, all information shared needs to be treated as confidential. A breach of this term may result in your access to the course being revoked and legal action being taken.
4. You agree to the Privacy Policy, Terms of Use and Community Standards of Facebook, Zoom and Voxer in order to participate in this Course.
5. Irving St Pty Ltd takes no responsibility for the security of information shared via third party platforms such as Facebook, Zoom, Voxer or Email.
6. While endeavouring to omit any identifying information or details, Jules Galloway may share the nature of calls, messages and posts with another professional or mentor for the purpose of seeking guidance on how to give the best possible Course experience and facilitator/mentoring service.
7. Group calls will be recorded and posted on the School platform. However, they will be deleted before any future rounds of the Course commence.

Warranty and Other Disclaimers
1. We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding:
  1. which users gain access to the Services;
  2. what Content you access via the Services; or
  3. how you may interpret or use the Content.
2. You release us from all liability for you having acquired or not acquired Content through the Services.
3. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.
4. THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
5. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT:
  1. THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION;
  2. ANY DEFECTS OR ERRORS WILL BE CORRECTED;
  3. ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR
  4. THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.
6. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
7. WE DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES, AND SUCH FAILURES MAY RESULT IN ERRORS OR DATA LOSS. WE DISCLAIM ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING, OR BY THE LOSS OF ANY DATA OR INFORMATION YOU PROVIDE TO JULES GALLOWAY. FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.
Indemnification
1. You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Site, the Services, Content, or otherwise from your User Content, your violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defences.
Breach of Terms
1. Any persons found in breach of these terms will be prosecuted and liable for all due fees in addition to all prosecution and debt collection costs incurred by Jules Galloway.
Contact
1. If you have any questions or concerns about the terms of sale or the product or course you are looking to purchase, please email hello@julesgalloway.com to resolve your questions prior to purchase or engaging with our Site and Services.